Terms and conditions

Interpretation of Terms

When we mention “drivers” or “carriers”, we're talking about the private hire service providers who

accept bookings through this platform. And when we refer to a "contract of carriage," it's about the private

hire agreements arranged through this site.

General Conditions

This website is owned and operated by Hansom Airport Taxis. If you have any queries, comments, or

complaints regarding these Terms and Conditions or our website, feel free to reach out to us via email at

hansomtaxis@gmail.com or by phone at +44 01162333333.

Ownership Rights

All rights, including copyrights, concerning this website belong to Hansom Airport Taxis or are licensed

by us. You're not allowed to use, copy, or store any part of this website or its contents for commercial

purposes without our permission.

Information Accuracy

We've taken great care in creating the content of this website, ensuring that prices and product

descriptions are accurate. However, it's wise to verify any information independently before relying on it.

We're not liable for any loss resulting from outdated or incorrect information on this site.

Booking Conditions

To make a booking, you must be at least 16 years old. Bookings are only valid for the specified journey.

Unless agreed upon in advance, carriers cannot transport animals except for guide dogs. Waiting time

beyond the initial hour will incur charges. Please note that Hansom Airport Taxis acts as a booking

service, and the contracts for carriage are between you and the carrier.

Order Confirmation

We'll send you an email confirmation upon receiving your order. Your order is finalized once we confirm

it during our regular business hours. It's your responsibility to ensure that the details are accurate.

Delays and Substitutions

External factors such as traffic conditions may cause delays, but we'll keep you informed. If the booked

vehicle isn't available, we'll arrange for an upgrade or suitable alternative.

Insurance

Carriers are insured as per legal requirements, covering liabilities to third parties and limited liability for

luggage loss or damage.

Website Usage

By using our website, you confirm that you're legally authorized to enter into a contract of carriage and

accept our Terms and Conditions.

International Use

This website is primarily intended for users in the UK. Users accessing the site from other locations are

responsible for complying with local laws.

Computer Security

While we strive to keep our website virus-free, we're not liable for any damage caused to your computer

while using our site.

External Links

We provide links to external websites for your convenience, but we don't endorse or control their content.

Liability Exclusions

Certain liability exclusions apply except in cases of negligence or fraud, in which case, English law

governs.

Legal Notices

Additional legal notices may apply to specific sections of the website.

Jurisdiction and Language

All website content and contracts are governed by English law, and disputes will be settled in English

courts.

Payment and Refunds

Payment Methods

You can securely pay for your order using various credit and debit cards through our payment partner,

WorldPay.

Order Cancellation

You have the right to cancel your order without penalty up to 24 hours before the scheduled pick-up time.

Order Changes

Changes to your order can be made up to 24 hours before the scheduled pick-up time by contacting us.

Refund Policy

You'll receive a full refund for cancellations made with more than 24 hours notice.

Consumer Rights

These Terms and Conditions do not affect your legal rights as a consumer.